Privacy Policy

Last Updated: September 18, 2025

At Medivo, we value your privacy and are committed to protecting your personal information. By using www.mymedivo.com or purchasing our products, you agree to the practices outlined below.

Information We Collect

We may collect:

• Personal details such as your name, email, phone number, and address.

• Order and payment information.

• Website usage data, including IP address, browser type, and cookies.

• Information from trusted partners such as Shopify, payment gateways, and analytics providers.

How We Use Your Information

We use your information to:

• Process and deliver orders.

• Provide customer support.

• Improve our products, services, and website experience.

• Send updates and promotional communications (with your consent).

• Prevent fraud and maintain website security.

Sharing Information

We may share information with trusted service providers, payment processors, delivery partners, and when required by law. We never sell your personal data.

Cookies

We use cookies to improve website performance and personalize your experience. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable measures to protect your information; however, no online system can guarantee complete security.

Your Rights

You may request access to, correction of, or deletion of your personal information, and opt out of marketing communications at any time.

To exercise your rights, email us at mediscrubthreads@gmail.com

7. Children's Privacy

Medivo does not knowingly collect, use, or disclose personal information from children under the age of 16. Our website and services are not intended for children. If you believe that a child has provided us with personal information, please contact us immediately so we can take appropriate steps to remove the information from our records.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently and have their own privacy practices. Medivo is not responsible for the content, security, or privacy policies of any third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

📧 mediscrubthreads@gmail.com 

📍 Indore, Madhya Pradesh, India – 452010